# Free Shipping **For:** operations and marketing staff configuring the free-shipping threshold **What you'll learn:** how to find the Free Shipping page, set the single cart-total threshold that unlocks free shipping, and read the report that shows how many orders qualified. > This is a **how-to guide for the dashboard**, not the API. If you're building an > automated shipping system instead, see the [Usage Guide](/usage-guide). --- ## Before you start You'll need an admin login for your store. Free Shipping lives **under Promotions** in the left navigation — it is not a separate top-level menu item. If you don't see the **Promotions** section, ask your administrator to grant you the right permissions. There is just **one** free-shipping setting for the whole store: a single cart-total threshold. Orders at or above that amount get free shipping; orders below it are charged for shipping as usual. There are no separate rules, tiers, customer segments, or per-rule on/off switches to manage — just the one number. Throughout this guide, screenshots use a **demo store** — the names and amounts shown are fake. --- ## 1. Open the Free Shipping page Log in to the admin dashboard. In the left navigation, open **Promotions**, then click **Free Shipping**. ![The Free Shipping page with the threshold field and report](images/free-shipping/free-shipping-page.png) The page has two parts: - **Threshold** — the single cart total that unlocks free shipping, with a field to change it and a **Save** button. - **Report** — a read-only table showing how orders split between free and paid shipping over the last 90 days. --- ## 2. Set the free-shipping threshold In the **Threshold** section, find the **Cart total ≥** field. This is the minimum cart total an order must reach to qualify for free shipping. ![The Cart total threshold field and Save button](images/free-shipping/threshold-field.png) Type the amount you want, then click **Save**. - Enter the amount **in decimals**: type `99` for $99, or `49.99` for $49.99. - Do **not** enter cents — `4999` would mean a $4,999 threshold, not $49.99. - The amount is measured against the **cart item total** (the value of the items in the cart). When that total reaches the threshold, free shipping is applied. When you click **Save**, a confirmation appears and the change takes effect immediately. There is no separate publish step. > **Tip:** Round-number thresholds like `75` or `100` are easy for customers to understand and easy for you to recognize later in the report. > **Caution:** This threshold applies to your live storefront right away. If you lower it, more orders will suddenly qualify for free shipping and your shipping costs will rise. If you raise it, customers who expected free shipping at the old amount will start being charged. Double-check the number before saving, and consider making changes during off-peak hours. --- ## 3. Read the free-shipping report The **Report** section shows how your orders have split between free and paid shipping over the last 90 days. It is **read-only** — there's nothing to edit here; it's a scoreboard, not a setting. ![The free-shipping report table](images/free-shipping/report-table.png) The report is split at the point of your **last threshold change**, so you can see the before-and-after effect of a change you made. Each row has these columns: | Column | What it means | |--------|---------------| | **Threshold** | The threshold that was in effect for that group of orders | | **Orders** | How many orders fell into that group | | **Free** | How many of those orders got free shipping | | **Paid** | How many of those orders were charged for shipping | | **Free %** | The share of orders that got free shipping | Use this to sanity-check a change. For example, after lowering the threshold you'd expect the **Free %** to go up in the newer group of orders. If you've just made a change, it can take a little time for new orders to appear in the report. If the table shows "No orders in range," it simply means no orders have come through for that group yet. --- ## Quick reference - **Where it lives:** **Promotions > Free Shipping** in the left navigation (not a top-level item). - **One setting only:** a single **Cart total ≥** threshold for the whole store — no separate rules, tiers, or toggles. - **Set it:** type the amount in the field and click **Save**; the change is live immediately. - **Use decimals:** enter `49.99` for $49.99, never `4999` or cents. - **What it checks:** the cart item total; orders at or above the threshold get free shipping. - **The report is read-only:** it shows Orders, Free, Paid, and Free % split at your last threshold change over the last 90 days. - **Changes affect the live storefront:** verify the number before saving. - **For order details:** see [Order Processing](/guides/order-processing).